Small Business Owners: Why Outsourcing Computer Services Matters

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Small Business Owners: Why Outsourcing Computer Services Matters

When I started my business a few years ago, money was tight. There was no way to pay an IT specialist a decent salary and provide benefits. That's when a friend suggested I outsource my IT needs to a service. What I found is that for a set monthly fee, I could have all the basic support needed. That meant monitoring my servers, troubleshooting when a work station was not working properly, and in general keeping my network running. Thanks to the support of my outsource partner, I was able to attract clients and take care of them. If you are about to launch a new business and wonder how to deal with the technical side, let's talk about outsourcing computer services. I'm betting this solution will work for you too.

3 Ways To Help Remote Workers With Cybersecurity

Many businesses are continuing to allow their employees to work from home throughout 2020. If you are a business that is allowing more employees to work from home this year, you need to make sure you are supporting your remote workers and providing them with tools to enhance their cybersecurity.

Help Set-Up a VPN Service

You don't want employees sending work over their networks at home, which may not be that secure. Instead, you want your employees to connect to their home internet via a virtual private network, more commonly referred to as a VPN.

You should pay for VNP access for your employees and require them to sign in to a VPN network before they log into the internet for work purposes This will help ensure that all business information that is sent and received is done so over secure networks. This will reduce the chance of someone else intercepting the data as it is being sent.

Educate About Public Networks

Second, you want to make sure that your employees understand the risk of using a public network. Create a presentation for employees, and explain to them how using a public network without first signing into a VPN means that anyone else who is using or can access the same public network could easily hack into the information they are sending and even add spyware to their computer. Don't tell your employees they can't use a public network; just give them the tools to keep safe.

Keep Systems Up to Date

Finally, even though all the computers are not in the office, you still need to keep them up to date. That means emailing and calling employees and helping them with system updates, software updates, and virus protection. You need to find a way to connect with employees and keep their systems up to date.

This will prevent problems and will help keep their systems safe as they work from home. You will need to adjust your work style in order to assist employees with taking care of their own systems with your assistance. You can record videos, send emails, or have conference calls in order to help everyone take care of their systems.

With more of your employees working from home, it is important to have your IT support team shift their focus to how they can support your employees as they work from home. You want to support them with better cybersecurity and tools to work from home. This will require an adjustment to how your IT support service or department works, but it is doable. Reach out to an IT support service for more information.


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